Remote Patient Monitoring Clinical Outcomes: What the
Remote Patient Monitoring (RPM)

Remote Patient Monitoring Clinical Outcomes: What the Evidence Shows Across Five Chronic Conditions

Remote patient monitoring clinical outcomes from Nsight Health: 11.5 mmHg average systolic BP reduction, 29.6 mmHg in Stage 2 hypertension, 55 mg/dL glucose reduction

Key Takeaways

  • Remote patient monitoring clinical outcomes are strongest when remote physiologic monitoring is paired with active, longitudinal care management rather than software alone.
  • Across a body of peer-reviewed research, telemonitoring lowers systolic blood pressure by roughly 4 to 11 mmHg, and reductions near 10 mmHg are associated with about a 40 percent relative reduction in major cardiovascular events.
  • Nsight Health observed an average systolic blood pressure reduction of 11.5 mmHg overall and 29.6 mmHg in patients with Stage 2 hypertension, placing its results at or above the published range.
  • Nsight also observed a 55 mg/dL reduction in random glucose readings and meaningful blood pressure reductions in patients with chronic kidney disease.
  • Nsight Health delivers four care management programs under one clinical infrastructure: RPM, CCM, BHI, and PCM, supported by a U.S.-based clinical team employed by Nsight Health.

When clinicians ask whether remote patient monitoring clinical outcomes justify the operational lift of a managed program, the honest answer is that the evidence depends almost entirely on what happens after the data arrives. A connected blood pressure cuff or scale generates readings. Readings only change a patient's trajectory when a clinician sees them, interprets them, and acts. This article reviews what the peer-reviewed literature shows about RPM and chronic care management across five chronic conditions, then compares that literature with the real-world results documented in the Nsight Health Clinical Evidence White Paper.

The thesis is straightforward. Monitoring is necessary but not sufficient. The clinical benefit comes from the care model wrapped around the technology, and that distinction is where Nsight Health concentrates its investment.

Why chronic disease management between visits matters

Chronic conditions, including hypertension, heart failure, chronic kidney disease, chronic obstructive pulmonary disease, and diabetes, are leading drivers of hospitalization and healthcare spending in the United States. The challenge is structural. A patient with hypertension might see a physician three or four times a year, yet blood pressure varies day to day and even hour to hour. Office readings are intermittent snapshots, and they can be distorted by white coat effect or masked hypertension.

The same gap exists in heart failure, where weight gain and rising blood pressure often precede a hospitalization by days or weeks, and in diabetes, where glycemic control responds to continuous reinforcement rather than episodic check-ins. Remote patient monitoring and chronic care management exist to close that gap. By combining remote physiologic monitoring with structured care management between visits, these programs enable earlier detection of deterioration, better medication adherence, and more timely intervention.

How RPM and CCM change the clinical trajectory

Remote patient monitoring captures physiologic data from FDA-cleared devices in the patient's home and transmits it to the care team. Chronic care management adds the longitudinal layer: a documented care plan, regular outreach, medication reconciliation, and coordination across the patient's providers. Used together, the two programs create a feedback loop that traditional episodic care cannot match.

That loop is the mechanism behind the outcomes. Frequent, provider-initiated contact improves adherence, which is a barrier for roughly one third of patients managed in traditional settings. Earlier signal detection allows medication titration before a patient decompensates. And a single accountable clinical team reduces the fragmentation that causes patients to fall through the cracks. Nsight Health builds its programs around this principle, pairing the technology and devices with a dedicated U.S.-based clinical team of registered nurses, licensed vocational nurses, and medical assistants who are employed by Nsight Health and monitor patients year round.

Nsight Health clinical outcomes at a glance

The table below summarizes the outcomes documented in the Nsight Health Clinical Evidence White Paper alongside the published clinical ranges from the peer-reviewed literature. Each condition is examined in detail in the sections that follow.

Condition Published clinical range Nsight Health results
Hypertension SBP reduction approximately 4 to 11 mmHg; improved BP control; reduced cardiovascular events 11.5 mmHg SBP reduction overall; 29.6 mmHg in Stage 2 hypertension
Heart failure Mortality reduced 15 to 20 percent; hospitalization reduced 10 to 30 percent Greater than 50 percent reduction* in admissions; approximately 52 to 56 percent mortality reduction*
Chronic kidney disease Improved BP control slows progression and delays dialysis 6.5 mmHg reduction (Stage 1 HTN); 17 mmHg reduction (Stage 2 HTN)
Diabetes HbA1c reductions of approximately 0.4 to 1.5 percent 55 mg/dL reduction in random glucose readings
COPD Hospitalizations reduced 30 to 60 percent; ER visits reduced 25 to 40 percent in high-risk groups Program evaluation in progress

*Heart failure admission and mortality figures reflect data reported by a legacy structured heart failure RPM program upon which Nsight Health's program was built. They are not derived from Nsight Health proprietary outcomes data. Individual patient results may vary. See the disclaimer at the end of this article.

Hypertension: the most responsive condition to remote monitoring

Hypertension responds to remote patient monitoring and longitudinal care management more reliably than almost any other chronic condition. Multiple randomized trials and meta-analyses have shown that home blood pressure telemonitoring improves control, increases the share of patients reaching guideline targets, and lowers downstream cardiovascular risk. In a meta-analysis of randomized studies, home blood pressure telemonitoring was associated with better control than usual care. Contemporary telemonitoring interventions typically lower systolic blood pressure by about 4 to 11 mmHg.

The clinical significance becomes clear when those numbers are connected to outcomes. A large meta-analysis found that lowering systolic blood pressure by roughly 10 mmHg is associated with a substantial reduction in major cardiovascular events and mortality. Blood pressure control is therefore both a surrogate marker and a clinically meaningful endpoint in its own right.

Against that backdrop, the Nsight Health results stand out. The program observed an average systolic reduction of 11.5 mmHg, at the upper range of reported outcomes, and a markedly larger reduction of 29.6 mmHg among patients with Stage 2 hypertension. The Stage 2 finding matters because it shows the program reaching the highest-risk patients, the group in which clinical benefit is greatest. Nsight Health's remote patient monitoring program pairs connected devices with clinician-led outreach so that an out-of-range reading triggers a human response, not just a data point in a dashboard.

Heart failure: catching decompensation before the hospital

Heart failure is particularly well suited to remote monitoring because the physiologic changes that precede decompensation are predictable. Weight gain, blood pressure shifts, and worsening symptoms frequently appear days to weeks before an acute event, which opens a window for intervention. Clinical trials and meta-analyses, including a major randomized telemonitoring trial in heart failure, have shown that structured telemonitoring paired with active care management can reduce hospitalizations and improve survival by enabling timely medication adjustments and escalation of care.

In a randomized evaluation of the legacy structured program model on which Nsight Health's heart failure monitoring was built, admissions fell by more than 50 percent reduction* and mortality fell by approximately 52 to 56 percent reduction*. These figures exceed many published averages and illustrate the potential impact of high-touch monitoring in high-risk populations. It is important to be precise about their source. These heart failure outcomes reflect internal data reported by the original legacy program and are not derived from Nsight Health proprietary data. Nsight Health has not yet generated independent outcomes data for heart failure admissions or mortality, and individual patient results may vary.

Chronic kidney disease: protecting kidney function through blood pressure control

Hypertension is the primary modifiable driver of chronic kidney disease progression. Sustained elevations in blood pressure accelerate the decline in renal function and increase the likelihood of progression to end-stage renal disease. The clinical literature, including landmark intensive blood pressure control research and kidney disease guidelines, links improved blood pressure control to slower CKD progression, fewer cardiovascular events, and delayed initiation of dialysis. Delaying dialysis carries profound implications for both patient quality of life and total cost of care.

The Nsight Health data reinforces this pathway. Among patients with chronic kidney disease, the program observed systolic reductions of 6.5 mmHg in those with Stage 1 hypertension and 17 mmHg in those with Stage 2 hypertension. The larger effect in more severe hypertension aligns with the broader evidence and supports the role of structured care management in slowing disease progression for nephrology populations.

Diabetes: continuous feedback improves glycemic control

Diabetes management benefits from continuous monitoring and steady reinforcement of medication, diet, and lifestyle adherence. Remote patient monitoring enables more frequent data collection and feedback than traditional episodic care, and the literature documents meaningful reductions in HbA1c with telemonitoring and care management interventions, generally in the range of 0.4 to 1.5 percent.

Nsight Health observed a 55 mg/dL reduction in random glucose readings among monitored patients. That magnitude of change is consistent with the published evidence and supports improved metabolic control, which is associated with fewer long-term complications. As with hypertension, the driver is not the glucometer itself but the clinical response that the reading sets in motion through Nsight Health's chronic care management program.

COPD: monitoring to catch exacerbations early

COPD exacerbations are a major source of emergency department visits and hospitalizations. Programs that monitor symptoms, oxygen saturation, and therapy adherence can identify early signs of deterioration, and the evidence suggests that structured monitoring combined with care management can reduce exacerbation-related hospitalizations, particularly among high-risk patients with frequent prior events.

Nsight Health's COPD program is currently under evaluation, and independent outcomes data is not yet available. The program is being assessed against the same standard applied to the conditions above: whether clinician-led monitoring measurably changes the clinical course. Results will be reported as the evaluation matures.

Why clinical management, not software, drives these outcomes

The pattern across all five conditions is consistent. The published literature and the Nsight Health results both point to the same conclusion: outcomes track with the intensity and quality of the care management layer, not with the presence of a device. A connected cuff that streams data into a portal nobody acts on produces no clinical change. The same cuff, paired with a clinician who reviews the reading, contacts the patient, and adjusts the plan, produces the reductions documented above.

This is the core of Nsight Health's model and the reason its outcomes sit at the upper range of the evidence. Unlike software-only approaches, Nsight provides the technology, the FDA-cleared devices, and a dedicated U.S.-based clinical team employed by Nsight Health who monitor patients around the clock. The clinical team is the active ingredient. Across the network, that model now supports more than 130,000 patients in partnership with over 1,700 providers across 480-plus clinics, with more than 40 million vitals monitored.

Element Software-only RPM Clinically managed program (Nsight Health)
Who reviews the data The practice's existing staff, if capacity allows A U.S.-based clinical team employed by Nsight Health, monitoring year round
Devices Often the practice's responsibility to source and ship FDA-cleared devices procured, configured, and shipped by Nsight
Care management Typically not included RPM, CCM, BHI, and PCM delivered under one clinical infrastructure
Outcome driver Data capture Clinician-led intervention triggered by the data

What this means for your practice and your patients

For a provider, the clinical outcomes come first, and the operational and financial benefits follow from them. A managed program extends a care team's reach without adding headcount, because the monitoring and outreach are handled by Nsight Health's clinical staff. That operational relief is what allows a practice to keep eyes on a chronic panel between visits. The financial picture follows the clinical one: RPM, CCM, BHI, and PCM are reimbursable under Medicare's care management framework, and a well-run program is designed to be sustainable rather than a cost center. The sequence matters. Programs built to chase reimbursement without the clinical layer tend to underperform on both outcomes and revenue, while programs built around patient outcomes tend to succeed on both.

Nsight Health offers four programs under one roof, remote patient monitoring, chronic care management, behavioral health integration, and principal care management, so a practice can match the right level of management to each patient without stitching together multiple vendors.

Frequently asked questions

What clinical outcomes can remote patient monitoring improve?

The peer-reviewed literature documents improvements in blood pressure control, glycemic control, and heart failure hospitalization and survival when remote monitoring is paired with active care management. Nsight Health has observed an 11.5 mmHg average systolic blood pressure reduction overall, 29.6 mmHg in Stage 2 hypertension, and a 55 mg/dL reduction in random glucose readings among monitored patients.

Is remote patient monitoring effective without clinical management?

The evidence indicates that monitoring alone produces limited benefit. The clinical change comes from the care management layer, the clinician who reviews each reading, contacts the patient, and adjusts the plan. This is why Nsight Health pairs devices with a dedicated clinical team rather than offering software alone.

How much can remote monitoring lower blood pressure?

Contemporary telemonitoring interventions typically lower systolic blood pressure by about 4 to 11 mmHg in the published literature. Nsight Health observed an average reduction of 11.5 mmHg overall and 29.6 mmHg in patients with Stage 2 hypertension, at or above the upper range of reported outcomes.

Does remote monitoring help patients with chronic kidney disease?

Because hypertension is the leading modifiable driver of chronic kidney disease progression, better blood pressure control is associated with slower progression and delayed dialysis. Nsight Health observed systolic reductions of 6.5 mmHg in CKD patients with Stage 1 hypertension and 17 mmHg in those with Stage 2 hypertension.

What conditions does Nsight Health monitor?

Nsight Health supports patients across hypertension, heart failure, chronic kidney disease, diabetes, and COPD, among other chronic conditions, through four programs: remote patient monitoring, chronic care management, behavioral health integration, and principal care management.

Are the heart failure figures based on Nsight Health data?

No. The greater than 50 percent admission reduction and the approximately 52 to 56 percent mortality reduction reflect data reported by a legacy structured heart failure RPM program upon which Nsight Health's program was built. They are not derived from Nsight Health proprietary outcomes data, and individual patient results may vary.

How does a clinically managed program affect practice operations?

A managed program is designed to extend a care team's reach without adding headcount, because Nsight Health's clinical staff handle the monitoring and outreach. The programs are reimbursable under Medicare's care management framework, but the model is built to lead with patient outcomes rather than reimbursement.

How do I get started with Nsight Health?

You can schedule a demo with the Nsight Health team to review your patient population and determine which combination of programs fits your practice.

Clinical outcomes disclaimer. The Nsight Health outcomes described in this article reflect real-world observations from the Nsight Health clinically managed remote care program and are summarized in the Nsight Health Clinical Evidence White Paper. They represent internal program data, are not the result of a peer-reviewed controlled trial, and individual patient results may vary. The published clinical ranges cited here are drawn from independent peer-reviewed literature and are provided for context. Heart failure admission and mortality figures reflect data reported by a legacy structured heart failure RPM program upon which Nsight Health's program was built and are not derived from Nsight Health proprietary data.

General disclaimer. This article is provided for informational purposes only and does not constitute medical advice, billing advice, or a guarantee of clinical or financial results. Coverage and reimbursement for care management programs are determined by Medicare, the relevant Medicare Administrative Contractor (MAC), and applicable payer policies, and are subject to change. Providers should confirm current requirements with their MAC and payers. CPT is a registered trademark of the American Medical Association.

Works Cited

Centers for Disease Control and Prevention. "About Chronic Diseases." CDC, www.cdc.gov/chronic-disease/. Accessed 20 June 2026.

Centers for Medicare & Medicaid Services. "Physician Fee Schedule." CMS.gov, www.cms.gov/medicare/payment/fee-schedules/physician. Accessed 20 June 2026.

Ettehad, Dena, et al. "Blood Pressure Lowering for Prevention of Cardiovascular Disease and Death: A Systematic Review and Meta-Analysis." The Lancet, vol. 387, no. 10022, 2016, pp. 957-967, pubmed.ncbi.nlm.nih.gov/26724178/.

Koehler, Friedrich, et al. "Efficacy of Telemedical Interventional Management in Patients with Heart Failure (TIM-HF2): A Randomised, Controlled, Parallel-Group, Unmasked Trial." The Lancet, vol. 392, no. 10152, 2018, pp. 1047-1057, pubmed.ncbi.nlm.nih.gov/30153985/.

Omboni, Stefano, et al. "Clinical Usefulness and Cost Effectiveness of Home Blood Pressure Telemonitoring: Meta-Analysis of Randomized Controlled Studies." Journal of Hypertension, vol. 31, no. 3, 2013, pp. 455-467, pubmed.ncbi.nlm.nih.gov/23299557/.

SPRINT Research Group. "A Randomized Trial of Intensive versus Standard Blood-Pressure Control." New England Journal of Medicine, vol. 373, no. 22, 2015, pp. 2103-2116, pubmed.ncbi.nlm.nih.gov/26551272/.

Remote Patient Monitoring (RPM)Chronic Care Management (CCM)Clinical Evidence
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Michael Ciullo is a self-made serial entrepreneur who has built numerous businesses within healthcare technology and healthcare services. With no formal education and from humble beginnings, Michael started his career in B2B SaaS sales and after four years branched out on his own to build his first revenue cycle management company.

In 2015, Michael started Nsure Healthcare Services, a healthcare technology firm dedicated to streamlining medical billing departments, which was awarded by the Inc500 as being one of the fastest growing companies in the United States. Having never raised capital, Michael reinvested the earnings from his first two ventures and built Nsight Health which has become the fastest growing remote care company in the United States.

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Amber’s career journey includes pivotal roles such as Chief of Staff, SVP of Operations and VP of Product Strategy, where she played a key role in driving operational excellence and launching innovative products that significantly enhanced customer satisfaction and retention. Her deep understanding of both the technical and human elements of product development allows her to seamlessly bridge the gap between technology and user experience.

A Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO), Amber brings a structured yet flexible approach to product management. She is passionate about leveraging agile methodologies to ensure rapid, iterative product delivery that exceeds customer expectations. Her commitment to continuous improvement and user-centric design has earned her widespread recognition, including being named one of the “Top 25 Most Influential Young Professionals” by Gen XYZ in 2019, and one of the “Top 3 Emerging Leaders of the Year” at the APEX Awards in 2018.

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Mark Reynolds

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Mark Reynolds is an accomplished financial leader with a decade-long track record in steering strategic decisions through meticulous forecasting and data-driven insights. Mark is renowned for crafting innovative financial strategies that optimize profitability and shareholder value, he has excelled in high-growth businesses by streamlining processes and fostering cross-functional collaboration. Mark’s expertise in financial acumen, risk management, and compliance ensures sustained financial health and regulatory adherence.

Mark’s forte lies in driving excellence across financial planning, analysis, reporting, and audit functions, facilitating informed decision-making and enhancing organizational performance. Proficient in global market navigation, cost reduction initiatives, and instilling a culture of financial discipline, he has successfully achieved corporate objectives. Mark’s technical prowess spans Deloitte audit methodology, IFRS, GAAP, SOX, International Audit Standards, and advanced Excel skills.

Mark holds a Chartered Accountant (South Africa) designation and pursued Bachelor of Commerce degree specializing in Accounting, Tax, Finance, Auditing, and related fields from the University of Johannesburg.

Mark’s professional journey includes impactful roles at Deloitte South Africa, Webhelp South Africa as Finance Director, and Webhelp North America as Senior Vice President of Finance.

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Mark Brennan

Chief Information Security Officer

Mark Brennan is a technology and security executive with extensive experience leading cybersecurity, compliance, secure AI, infrastructure, platform engineering, data engineering, and application development initiatives across healthcare and SaaS environments. Throughout his career, he has built and led high-performing security and engineering organizations responsible for information security, governance, risk management, cloud operations, DevOps, enterprise platforms, identity and access management, and large-scale technology modernization initiatives driving transformation within complex and highly regulated businesses. His work has focused on strengthening security posture, improving operational resilience, enabling scalable software delivery, and aligning technology and security strategy with broader business objectives to enable organizations to innovate and scale securely in rapidly evolving markets.

 

Over the years, Mark has led initiatives involving SOC 2, HIPAA, HITRUST, Sarbanes-Oxley (SOX) IT controls, NERC Critical Infrastructure Protection (NERC CIP) regulated systems, and NIST-informed security practices. He has a particular focus on secure AI adoption, AI governance, and securing modern AI-enabled software development and cloud environments within regulated industries. Known for bridging the gap between engineering, security, operations, and executive leadership, Mark is passionate about building practical, forward-looking programs that strengthen trust, accelerate innovation, and create long-term organizational impact. Mark holds a Bachelor of Science in Computer Systems Engineering from University of Massachusetts Amherst.

As Chief Information Security Officer at Ciullo Inc., Mark leads the organization’s information security, governance, risk, compliance, and secure AI strategy with a focus on protecting sensitive data, supporting innovation at scale, and building resilient systems that enable long-term organizational growth.

Mark Brennan - Chief Information Security Officer at Nsight Health

Michael Evans

Executive Vice President, Patient Experience

Michael Evans is a dynamic and results-driven call center transformation leader with over two decades of experience in elevating operational performance through strategic process optimization, cutting-edge technology, and data-driven insights. Renowned for his ability to manage and scale global operations, Michael excels at enhancing both customer and agent experiences by challenging conventional practices, streamlining workflows, and consistently achieving significant improvements in customer satisfaction, operational efficiency, and cost reduction.

As an expert in business intelligence, Michael integrates workforce management, performance analytics, and strategic planning to drive transformative change. His passion for continuous improvement and innovation has been the driving force behind the creation of highly efficient, multi-channel contact center operations, including inbound and outbound voice as well as omni-channel environments. Michael’s leadership is marked by a relentless focus on measurable outcomes, making him an invaluable asset in delivering exceptional results that directly impact the bottom line.

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Stacey Ramos

Senior Vice President, Human Resources

Stacey has over 20 years of experience in HR leadership roles across various industries, with a proven track record of elevating the role of HR as a strategic partner and a catalyst for organizational growth and
transformation. Stacey’s core competencies include operations and business management, talent and performance management, organizational development, and culture and employee engagement. She has a supportive and collaborative management style, with strong business acumen and analytical skills.


Stacey’s focused on creating and executing innovative HR solutions that align with Nsight’s core strategies and processes, and drive results at all levels. She is passionate about finding and developing talent, fostering a diverse and inclusive culture, and enabling a high-performance and agile environment. Her mission is to empower our employees and enhance our performance and reputation as a trusted and respected partner for our clients.

Stacey Ramos

Joshua Higgins, RN

Vice President, Clinical Operations

Josh Higgins has joined the Nsight team as a highly skilled and innovative Clinical Operations leader, bringing over a decade of Nursing Leadership experience. He stepped into the Digital Healthcare arena in 2021, where he took charge of Clinical Operations for Optum Virtual Care. In this role, Josh spearheaded the development of the virtual care team, establishing key processes and protocols. He also worked closely with the product team as a clinical advisor to ensure seamless integration of clinical practices and technology. Under his leadership, Optum Virtual Care rapidly expanded to serve over 500,000 patients annually across all 50 states and Washington D.C.

During his time at Optum, Josh co-developed the Virtual Practice Health and Safety tool, which became a standard across all Optum Care Virtual business lines. His commitment to patient safety and quality care earned him the prestigious Sages of Clinical Services award in 2022, a recognition awarded to the top clinicians among over 57,000 licensed professionals at United Health Group. Additionally, he served as a panelist for Optum Health Education’s Digital Health series, focusing on how integrating multidisciplinary care teams can enhance patient and provider experiences and improve outcomes. Most recently, he has taken on a consulting role for Optum’s Virtual Medical Weight Loss Program, which transitioned into a permanent position leading a multidisciplinary clinical team.

Before his time at Optum Virtual Care, Josh was an Area Manager of Clinical Operations at MedExpress Urgent Care, overseeing multiple facilities on the East Coast and in Texas. During the peak of the COVID pandemic in 2020, he played a crucial role in establishing and managing some of the first outdoor testing sites in New Jersey, actively engaging in patient care through specimen collection and testing.

Josh’s unwavering dedication to quality care and enhancing the patient experience perfectly aligns with Nsight’s mission to innovate remote care solutions, helping patients live longer, healthier lives.

Joshua Higgins, RN

Taresa Bernard

Vice President, Operations

Taresa Bernard is a seasoned operations leader with over 15 years of experience driving cross-functional efficiency and execution in fast-paced, high-growth industries. As Vice President of Operations at Nsight, Taresa leads strategic initiatives that improve outcomes for patients, providers, and internal teams alike.

Throughout her career, Taresa has consistently delivered measurable improvements in utilization, customer satisfaction, and operational scalability. She is known for her structured approach to project execution, her ability to build and empower high-performing teams, and her strong cross-departmental collaboration. Her expertise spans agile methodologies, KPI frameworks, change management, and operational strategy.

Taresa holds a Bachelor of Science in Psychology from Colorado State University and is a certified Professional Scrum Master (PSM I). She is passionate about streamlining complex workflows to better serve both patients and care teams, and she brings a thoughtful, people-first mindset to everything she builds.

Taresa Bernard

John Eagle

Vice President, Revenue Cycle Management

John Eagle is a revenue cycle executive who has spent his career at the intersection of operations and technology, translating complex billing workflows into scalable automation systems and building the infrastructure that turns underperforming revenue cycles into high-functioning ones.

Currently serving as Vice President of Revenue Cycle Management, John is recognized for his ability to bridge the gap between billing operations and the technology teams that build the systems behind them. His leadership is marked by a hands-on approach to automation and a deep commitment to building revenue cycle operations that deliver consistent, measurable results for the providers they serve.

John’s career spans revenue cycle leadership across Medicaid, Medicare, Medicare Advantage, Veterans Affairs, and managed care environments, with additional depth in ACO value-based care. His experience across these programs has given him a comprehensive understanding of the payer landscape and the operational complexity that comes with it.

A proud Baylor Bear, John holds four HFMA certifications: Certified Healthcare Financial Professional (CHFP), Certified Specialist in Business Intelligence (CSBI), Operational Excellence, and Business of Health Care. He is passionate about leveraging technology to elevate what revenue cycle teams can accomplish, building operations where automation handles the routine so people can focus on the work that truly requires human judgment.

John Eagle - Nsight Health Revenue Cycle Management

Marc Miranda

Vice President, Business Development

Marc Miranda partners with healthcare organizations to design and implement care programs that deliver measurable outcomes — reducing unnecessary utilization, improving chronic disease management, and shifting providers toward reimbursement models built on value rather than volume.

Before moving into partnership development, Marc worked inside the provider ecosystem across FQHCs, outpatient physician groups, and health IT — giving him firsthand fluency in the clinical, financial, and compliance pressures that determine whether a care program succeeds or stalls.

At Nsight Health, he works alongside physician groups, health systems, aligned healthcare vendors and care teams to build RPM and CCM programs that are operationally sustainable and financially aligned with how modern healthcare is being rewarded.

Marc holds a BA in Communications from the University at Albany, an MBA from Western Governors University, and a Certified Healthcare Financial Professional (CHFP) designation from HFMA.

Marc Miranda Vice President of Business Development at Nsight Health

Carrie Metcalf

Vice President, Finance

Carrie Metcalf is a senior finance executive with over 18 years of experience in accounting and financial operations, known for building scalable finance functions and driving strategic growth in complex, high-growth environments. Before joining Ciullo Inc., she founded an outsourced accounting services firm where she partnered with organizations to deliver financial clarity, operational efficiency, and data-driven decision support.

Now in her fourth year with the organization, Carrie leads all customer-facing finance functions across the Ciullo family of companies, including Nsight Health and Nsure — organizations delivering innovative healthcare technology and revenue intelligence solutions that improve patient outcomes, optimize revenue capture, and streamline the end-to-end financial and clinical lifecycle.

In this role, she develops high-performing finance teams and drives accountability against key departmental KPIs spanning revenue performance, cash flow optimization, and operational efficiency. Carrie positions finance not only as a strategic business partner, but as a critical touchpoint in the customer experience — aligning financial processes with client needs to enhance transparency, responsiveness, and trust throughout the customer journey.

Carrie oversees financial strategy, client financial operations, and cross-functional alignment, playing a central role in scaling processes, improving performance, and supporting sustainable growth across the organization. She is recognized for her ability to translate complex financial data into clear, actionable insights that drive measurable results.

Carrie holds a Master of Accounting and Financial Management and brings a unique combination of technical expertise, entrepreneurial leadership, and a client-first mindset.

Carrie Metcalf, Vice President, Finance at Nsight Health

Isabella Barbera, CPA

Financial Controller

Isabella Barbera, CPA is a seasoned financial executive with over 25 years of experience spanning public accounting, corporate finance, and operational leadership, known for building high-performing finance teams, strengthening internal controls, and driving measurable efficiency across complex and evolving organizations. Before joining NSight Health, she built a distinguished career across both public and private sectors — serving as a Partner at regional CPA firms, founding her own accounting and advisory practice, and stepping into controller and CFO roles across industries including manufacturing, technology, healthcare, and real estate.

Now in her second year with the organization, Isabella serves as Group Financial Controller within the Ciullo family of companies, including Nsight Health and Nsure — organizations delivering innovative healthcare technology and revenue intelligence solutions that improve patient outcomes, optimize revenue capture, and streamline the end-to-end financial and clinical lifecycle.

In this role, Isabella brings a hands-on, ownership-driven approach to financial operations — implementing scalable processes, enhancing internal controls, and delivering the financial clarity that leadership needs to make confident, data-driven decisions. Her background in both public accounting and corporate finance gives her a uniquely broad perspective, allowing her to align technical rigor with strategic business objectives.

Isabella holds a Master of Taxation and a Bachelor of Science in Accounting from Florida Atlantic University, and has held her Certified Public Accountant license since 2003. She brings a rare combination of technical depth, entrepreneurial experience, and an unwavering commitment to operational excellence.

Isabella Barbera, CPA Financial Controller at Nsight Health

Martin Sances

General Counsel

Martin Sances is an experienced business attorney with an almost 30-year career primarily as an in-house attorney and general counsel to public and privately held companies. His past clients include companies in the fields of healthcare and technology, finance and capital management, solar and renewable energy, autonomous vehicles and transportation, insurance, educational and leadership training, temporary staffing and technology services, roofing and construction and facilities services. He is extremely skilled in contract drafting, raising capital, M&A, corporate formation and governance, negotiation, litigation management and arbitration.

Martin Sances

Ronald Geraty, MD

Advisor

Dr. Ronald Geraty is an entrepreneur with expertise in technology-enabled healthcare services. He is known for founding, developing, and transforming multiple healthcare companies over his professional career.  Importantly, his companies have helped to change the delivery of care to meet the Triple Aim of the Institute of Medicine.  Currently, he serves on the board of Ideal Option, a Varsity Healthcare Partners Company that does Medication Assisted Treatment across the Pacific Northwest.  Additionally (and outside of Varsity), he is Chairman of the Board and an advisor at Aduro (Redmond, WA), Chairman at Podimetrics (Somerville, MA) and an advisor to JumpStartMD, a Bay Area health and weight management company.  Most recently, he has joined the Advisory Board of nSight Health, a remote patient monitoring company.  

Dr. Geraty began his career as a physician with a specialty in child and adolescent psychiatry in private practice and academia (Harvard Medical School). Subsequently, serving in roles including positions of CEO, Board Member, and Executive Chairman, he led companies in psychiatry (Monarch Health sold to Lutheran General Healthcare and Assured Health which was eventually transformed into Merit Behavioral Care sold to Magellan); radiology (American Imaging Management now owned by Anthem); cardiology and other chronic diseases (Alere Medical sold to Inverness Medical which renamed itself Alere and is now owned by Optum); diabetes (Sanare), and dermatology (DermOne) and more recently, AxisPoint Health, a population health company focused on the Medicaid market. Dr. Geraty is best known for growing Alere from $1.2 million of revenue in 2001 to over $500 million in revenue in 2009 while becoming a market leader in remote patient monitoring and population health management. Dr. Geraty led Alere through a series of owners from venture capital (including IVP, Flagship Ventures, Cutlass Capital and Nevada Ventures) to private equity (TA Associates) and then to the public market (ALR on NYSE).

In his ventures, Dr. Geraty has utilized market-leading technology to support traditional services infrastructure and customer/patient-centered approaches to differentiate the quality of the service delivery. Within companies, Dr. Geraty builds cultures of health and employee/client satisfaction through diligence and innovation integrated with a spirit of fun, creating successful work environments. 

In his personal life, Geraty enjoys family, friends, healthful food, and exercise. He believes that hard work and a positive attitude help create lucky opportunities.

 
Ronald Geraty, MD

Ricky Caplin

Advisor

Ricky Caplin is globally recognized as a leading entrepreneur who has launched and led multiple organizations that have created thousands of jobs, including The HCI Group – one of the largest global healthcare IT consulting firms. Following a March 2017 merger between The HCI Group and Tech Mahindra, Caplin became one of the top global executives at Tech Mahindra, a global technology company with 117,000+ employees. Under his leadership, the combined companies are thriving through their continued support of adopting digital technologies in the healthcare space.

Currently, Ricky serves as Founder and Chairman of Caplin Ventures, a first-generation family office headquartered in Jacksonville, FL. Guided by faith and mission-driven principles, Caplin Ventures seeks to improve communities and support partners through meaningful service. The Caplin Ventures portfolio encompasses 8 operating companies, multiple international, mission-oriented initiatives, and several healthcare and technology investments. Most notably, The Aurora Forge, a healthcare-technology-focused venture fund, and JaxUSL, a soccer club home to men’s and women’s USL pro teams.

Ricky received the 2015 Ernst and Young Florida Entrepreneur of the Year Award, Jacksonville Business Journal’s Ultimate CEO Award, and recognition throughout the nation for his civic service. He was named a 2016 “Rising Stars of the Profession—Excellence in Healthcare” winner by Consulting Magazine, a Top 75 Leader in Healthcare by Advantage Magazine, a four-time University of Florida Gator100 award winner, and was selected to participate in the KPMG Quantum Shift program – an elite group of America’s most promising entrepreneurs. He believes strongly in investing in companies that promote social good and commits to giving a portion of his earnings to better the world.

Caplin, a former Certified Public Accountant, graduated with bachelor’s and master’s degrees in accounting from the University of Florida. Caplin completed executive education at Harvard Business School and the University of Michigan’s Ross School of Business. He lives in Jacksonville, Florida with his wife and three children.

Ricky Caplin

Clark Golestani

Advisor

Clark Golestani, a seasoned professional with over 30 years of experience in health, life sciences, and technology, is actively involved as an investor, advisor, and board member in various sectors, including healthcare, life sciences, and technology. He currently holds key positions as the managing director of C Sensei Group, LLC, a senior advisor to New Mountain Capital, and an investment advisor to K2 Access Fund and The CXO Fund. Golestani offers valuable advice to companies, private equity, and venture funds, spanning a wide range of healthcare, life sciences, and horizontal technology areas, focusing on company strategies, data, digital, technology, and transformation.

Additionally, Mr. Golestani serves as an independent director on the boards of several notable companies, including eMids, Emmes, Molecula, ToposWare, and Zapata Computing. Prior to his current roles, he retired from Merck in 2018, where he held the position of President, Emerging Businesses and Global CIO. In this capacity, he was responsible for Merck’s digital health services and solutions companies, as well as the global Information Technology organization, covering all lines of business, including Human Health and Animal Health BioPharma.

Prior to joining Merck, Mr. Golestani was responsible for establishing and managing strategic client relationships from business development through consulting services engagement delivery as a principal with Oracle (oracle.com). Previously, Mr. Golestani served as chairman of the board for Sparta Systems (spartasystems.com) acquired by Honeywell International Inc.; on the Board of Directors for CIOX Health (cioxhealth.com) merged with Datavant, Liaison Technologies (liaison.com) acquired by Open Text Corporation, NPower (npower.org), Seal Software (seal-software.com) acquired by Docusign, TruU, Inc. (truu.io); and UMUC/Ventures (umucventures.org). He also served as a special advisor to the Dean at the University of Texas at Austin, Dell Medical School (dellmed.utexas.edu). He has a degree in Management Science from the Massachusetts Institute of Technology Sloan School of Management, and is a cofounder of Cross Road Technologies, Inc., in Cambridge, Massachusetts.

Clark Golestani

Neil de Crescenzo

Advisor

Neil de Crescenzo has been working with technology teams and government, non-profit and commercial customers worldwide to improve healthcare for three decades. He left United Health Group/Optum in October 2023 after serving as CEO of Optum Insight, a $19B (revenues) business unit of UHG which creates stronger connections across payers, providers and consumers through software-enabled services and analytics to make clinical, administrative and financial processes simpler and more efficient. Mr. de Crescenzo joined UHG/Optum through the company’s acquisition of Change Healthcare in 2022, a leading healthcare software and technology-enabled services company where he was President and CEO for nine years. During his tenure, the company more than tripled in size, completed its IPO, and was acquired by UHG/Optum for double its IPO valuation.

Prior to Change Healthcare, Mr. de Crescenzo was SVP/GM of Oracle Corporation’s Health Sciences global business unit, serving healthcare and life sciences companies worldwide, for nearly a decade, and previously led IBM Corporation’s business services for healthcare customers worldwide, also for nearly a decade. Earlier in his career, he worked in leadership roles at health systems and a major health plan.

Mr. de Crescenzo has also held leadership roles in technology and healthcare industry associations over many years, including serving as Chairman of the Healthcare Leadership Council in Washington. D.C., a member of the Board of Directors of the Nashville Health Care Council and as a Trustee of the Committee for Economic Development of the Conference Board. He is currently a Visiting Fellow at the Duke-Margolis Institute For Health Policy.

Neil de Crescenzo

Daniel Hamburger

Advisor

Daniel Hamburger has run 3 SAAS and 2 tech-enabled services business, across both public and private-equity ownership. He serves on several Boards, including Clearlake-backed FinThrive, Warburg-backed Qualifacts, TA Associates-backed Solarity and Alpine-backed Riverside Insights and Wilson Language Training.

He retired as CEO of Provation, a clinical software platform provider backed by Clearlake Capital Group. Hamburger previously served as CEO of Renaissance, a leading preK-12 curriculum, assessment, and analytics company, until its acquisition by Francisco Partners in 2018. From 2006-2016 he served as President and CEO of Adtalem Global Education (formerly DeVry Education Group), a global provider of educational services. 

Prior, Hamburger served as Chairman and CEO of Indeliq, a SaaS-based education software company backed by Accenture Technology Ventures, and President of WW Grainger Internet Commerce. He started his career in consulting at Accenture and then at Bain & Co. Hamburger earned an MBA from Harvard Business School and his bachelor’s and master’s degrees in Industrial Engineering from the University of Michigan.

Daniel Hamburger - Nsight Health Advisor

Peter Taunton​

Advisor

Peter Taunton founded Lift Brands, one of the largest wellness brands in the world with over 6,000 franchises or licenses spanning across 3 brands in 28 countries. 

Peter is currently the CEO and co-founder of Nautical Bowls, an Acai bowl franchise concept with over 150 awarded territories in just 18 months. This is Peter’s 4th franchise brand. In 2010 Peter was the Ernst and Young Entrepreneur of the Year, and is currently a Forbes Master Class instructor at the Forbes School of Business. 

His business accomplishments have been well-recognized by the business community. He and his companies have been featured in many business and industry publications such as Forbes, Entrepreneur 500, Inc 5000, Top Global and Franchise 500. 

Peter Taunton

Stuart Reid

Vice President, Marketing

Stuart Reid is a results-driven marketing leader with a proven track record of scaling remote care startups into global brands. Over nearly two decades, Stuart has steered strategic go-to-market decisions through precise, data-driven insight, building gritty, common-sense campaigns and commercial engines that translate directly into revenue growth. His approach blends strategic judgment and operational rigor, optimizing AI-driven tools to sharpen execution and scale business to move faster and work smarter in the ever-changing healthcare industry.

Recognizing healthcare’s shift toward proactive value-based care, Stuart saw a gap in the care delivery model and built his career in healthcare technology to close it. As Chief Marketing Officer at Accuhealth Technologies, he grew the business to more than $50 million in annual revenue in just four years. During the same period, he built the sales and marketing infrastructure behind TelliHealth’s hardware manufacturing and distribution business. Both companies were acquired by a private equity firm in 2024 as part of a $200 million transaction.

Stuart joined the Nsight Health leadership team to lead marketing and GTM strategy. In this role, he owns the company’s brand positioning, demand generation, and the sales enablement that turns strategy into pipeline, bringing meticulous attention to detail without losing sight of the bigger strategic picture. Stuart has been featured multiple times on lists of the 500 fastest-growing companies in North America and holds an Honors Bachelor of Arts degree. Stuart is proud to be part of Nsight’s talented leadership team, helping thousands of providers and millions of patients nationwide access better, more connected care.

Stuart Reid, Vice President, Marketing