Advanced Primary Care Management (APCM) 2026: Complete
Advanced Principal Care Management (APCM)

Advanced Primary Care Management (APCM) 2026: Complete Guide to G0556, G0557, G0558 Billing Codes, Reimbursement, and Implementation

Advanced Primary Care Management APCM 2026 Complete Billing Guide by Nsight Health

Key Takeaways:

Nearly four in five Medicare beneficiaries live with two or more chronic conditions. For primary care practices managing these patients, the challenge has never been clinical willingness. It has been administrative burden: tracking minutes, documenting time thresholds, and navigating overlapping code requirements across CCM, PCM, and TCM. These friction points have kept thousands of practices from participating in care management programs at all.

Advanced Primary Care Management was designed to eliminate that friction. CMS launched APCM on January 1, 2025, as a bundled monthly payment that replaces minute-tracking with 13 service elements. The program combines the clinical value of Chronic Care Management, Principal Care Management, and Transitional Care Management into a single billing framework, giving primary care providers a simpler pathway to reimbursement for the care coordination work they are already doing.

The 2026 Medicare Physician Fee Schedule Final Rule made APCM even more compelling. CMS finalized approximately 10% reimbursement increases across all three APCM codes and introduced three new behavioral health add-on codes (G0568, G0569, G0570) that allow practices to layer Collaborative Care Model and BHI services on top of APCM for the first time.

This guide covers every APCM billing code, reimbursement rate, service element requirement, implementation step, and compliance consideration your practice needs to know for 2026.

What Is APCM and Why It Matters

Advanced Primary Care Management is Medicare's activity-based care management program that pays primary care practices a monthly bundled payment for delivering coordinated, patient-centered care. Unlike time-based programs like CCM, APCM does not require practices to track and document specific minutes of clinical staff time. Instead, APCM requires that 13 service elements be available to enrolled patients, with appropriate services delivered when clinically indicated.

CMS designed APCM as a bridge between traditional fee-for-service billing and full value-based care. The program introduces population health concepts, including risk stratification, gap analysis, and performance measurement, to practices accustomed to volume-based billing. CMS has stated its goal: all Medicare beneficiaries in accountable care relationships by 2030. APCM is the on-ramp.

Who Can Bill for APCM

APCM is restricted to primary care providers who serve as the continuing focal point for all of a patient's healthcare needs. Eligible billing practitioners include physicians, nurse practitioners (NPs), physician assistants (PAs), and clinical nurse specialists (CNSs) practicing in primary care specialties such as family medicine, internal medicine, geriatrics, and general practice. Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs) are also eligible.

Auxiliary personnel, including nurses, medical assistants, and care coordinators, can furnish APCM services under general supervision, consistent with incident-to billing rules. The billing practitioner does not need to personally perform every service element each month.

Patient Eligibility

All Medicare beneficiaries are eligible for APCM. The program is not limited to patients with chronic conditions. CMS established three tiers based on patient complexity:

Level Patient Profile HCPCS Code
Level 1 Patients with one or fewer chronic conditions G0556
Level 2 Patients with two or more chronic conditions expected to last at least 12 months, placing the patient at significant risk G0557
Level 3 Level 2 patients who are also Qualified Medicare Beneficiaries (QMB) G0558

The chronic condition definition aligns with CCM: conditions expected to last at least 12 months or until death, placing the patient at significant risk of death, acute exacerbation, decompensation, or functional decline. QMB patients have no copay for APCM services, making them particularly well-suited for enrollment.

APCM Billing Codes and 2026 Reimbursement Rates

CMS established three HCPCS base codes for APCM, stratified by patient complexity. The 2026 Physician Fee Schedule delivered approximately 10% increases across all three codes.

HCPCS Code Level Patient Profile Approx. 2026 Rate 2025 Rate
G0556 Level 1 0-1 chronic conditions $16 $15
G0557 Level 2 2+ chronic conditions $54 $49
G0558 Level 3 2+ conditions + QMB $117 $107

One code per patient per month. If a patient's status changes (e.g., they enroll in the QMB program), adjust the code accordingly.

New for 2026: Behavioral Health Add-On Codes

The 2026 Physician Fee Schedule introduced three new HCPCS codes that can be billed as add-on services alongside any APCM base code. These codes are designed to be directly comparable to existing BHI and CoCM CPT codes, but without the time-based requirements.

HCPCS Code Description Based On Approx. 2026 Rate
G0568 Initial month CoCM services for APCM patients CPT 99492 $162
G0569 Subsequent month CoCM services for APCM patients CPT 99493 $146
G0570 General BHI services for APCM patients CPT 99484 $57

These add-on codes do NOT have the time-based documentation requirements associated with their CPT counterparts. They are billed monthly alongside the APCM base code for the same patient. G0568 is used for the initial month of collaborative care; G0569 is used for all subsequent months.

Revenue Scenarios by Patient Profile

The following table illustrates how APCM reimbursement scales based on patient complexity and behavioral health needs.

Patient Scenario Codes Billed Approx. Monthly Revenue
Healthy patient, preventive care only G0556 $16
Standard patient, 2+ chronic conditions G0557 $54
QMB patient, 2+ chronic conditions G0558 $117
2+ conditions + initial CoCM G0557 + G0568 $216
2+ conditions + subsequent CoCM G0557 + G0569 $200
2+ conditions + general BHI G0557 + G0570 $111
QMB patient + subsequent CoCM G0558 + G0569 $263
2+ conditions + RPM (layered) G0557 + 99454 + 99457 $153
QMB + RPM + BHI add-on (max) G0558 + G0570 + 99454 + 99457 $273

At scale: A primary care practice with 500 Medicare patients enrolled in APCM under the most common code (G0557) generates approximately $27,000 per month, or $324,000 per year. Adding RPM for 200 of those patients at the standard tier (99454 + 99457) adds approximately $19,800 per month, bringing total annual care management revenue to approximately $561,600.

The 13 Required Service Elements

To bill any APCM code, your practice must be capable of delivering all 13 service elements. Not all elements must be provided every month, but all must be available to enrolled patients when clinically indicated.

# Service Element Description
1 Patient consent and information Inform the patient of APCM availability, single-provider rule, and right to stop services
2 Initiating visit Face-to-face visit for new patients or those not seen within 3 years (AWV can qualify)
3 24/7 access and continuity 24/7 access to care team for urgent needs with real-time medical information access
4 Comprehensive care management Systematic assessment of medical and psychological needs, coordination across providers
5 Care plan development Electronic, patient-centered comprehensive care plan established and maintained
6 Care plan sharing Care plan shared with patient/caregiver and other involved providers
7 Care transitions management Support during transitions between care settings (discharge, referrals)
8 Medication management Oversight of all medications, reconciliation, and adherence support
9 Ongoing communication Regular patient contact through calls, portal messages, or in-person touchpoints
10 Enhanced communication Technology for patient engagement (secure messaging, remote check-ins, virtual visits)
11 Population data analysis Analyze patient population data to identify gaps in care at the panel level
12 Risk stratification Stratify patients by risk level; high-risk patients receive more intensive management
13 Performance measurement Track and report quality metrics aligned with CMS value-based care initiatives

APCM vs. CCM: Key Differences

Understanding when to use APCM versus CCM is essential for maximizing reimbursement while maintaining compliance. The two programs cannot be billed for the same patient in the same month.

Dimension APCM CCM
Time tracking required No (activity-based) Yes (20-60+ minutes per month)
Patient eligibility All Medicare beneficiaries (0+ conditions) 2+ chronic conditions only
Provider restriction Primary care only Any billing practitioner
Billing model Monthly bundled payment Time-based CPT codes
Most common code rate G0557: approximately $54/month 99490: approximately $66/month
Maximum monthly (single patient) G0558: approximately $117/month 99487: approximately $144/month
BHI integration Add-on codes G0568/G0569/G0570 (new 2026) Bill BHI codes separately (99484, 99492-99494)
Can bill with RPM Yes Yes
Can bill with each other No. APCM and CCM are mutually exclusive for the same patient in the same month.

When to choose APCM over CCM: APCM is better suited for primary care practices that want to eliminate minute-tracking, enroll patients with fewer than two chronic conditions (Level 1), or take advantage of the new BHI add-on codes. CCM may still be more financially advantageous for practices with dedicated clinical staff who can consistently document 40-60+ minutes per patient per month, as CCM rates per code are higher.

Common APCM Claim Denials and How to Avoid Them

Denial Reason What Triggers It How to Prevent It
Non-primary care provider Specialist or non-PCP billing an APCM code Verify billing practitioner is in an eligible primary care specialty before enrollment
Concurrent CCM or PCM billing APCM and CCM (or PCM/TCM) billed for the same patient in the same month Build mutual exclusion rules in billing system; choose one program per patient per month
Missing initiating visit No qualifying face-to-face visit for new patients or those not seen within 3 years Verify initiating visit status at enrollment; AWV qualifies if performed by APCM billing provider
Missing patient consent No documented consent for APCM enrollment Standardize consent template; obtain before first billing cycle
Incorrect level assignment Billing G0558 (QMB) for a patient without QMB status Verify QMB status through eligibility check before assigning Level 3 code
BHI add-on without base code G0568/G0569/G0570 billed without a corresponding APCM base code in the same month Always pair add-on codes with G0556, G0557, or G0558

Layering APCM with RPM

APCM and Remote Patient Monitoring can be billed concurrently for the same patient in the same month. This is one of APCM's most significant financial advantages: unlike CCM, which also pairs with RPM, APCM eliminates the minute-tracking requirement on the care management side while still allowing full RPM billing.

Consider a Medicare patient with hypertension, Type 2 diabetes, and depression enrolled in both APCM and RPM:

Combined monthly revenue: approximately $210 per patient. At 200 patients, that is approximately $42,000 per month or $504,000 per year.

Nsight Health delivers all six CMS-reimbursed remote care programs, including RPM, CCM, PCM, BHI, CoCM, and RTM, under one roof with a W2 clinical team. Our fully managed model handles all care coordination, documentation, and billing so your practice can capture the full value of layered programs without hiring additional staff. Schedule a demo to learn how we operationalize APCM alongside RPM for 130,000+ patients across 1,700+ provider teams.

How to Implement APCM in Your Practice

Step 1: Verify Eligibility and Establish Infrastructure

Confirm your practice qualifies as a primary care provider under CMS definitions. Ensure your EHR supports electronic care plans, population data analysis, and risk stratification. Verify you can provide 24/7 access for patient urgent needs.

Step 2: Identify and Stratify Your Medicare Panel

Query your EHR for all Medicare patients. Assign each to a Level (1, 2, or 3) based on chronic condition count and QMB status. Prioritize enrollment for Level 2 and Level 3 patients, as they generate the highest per-patient revenue.

Step 3: Obtain Consent and Conduct Initiating Visits

APCM consent is separate from CCM consent. Obtain written or verbal consent before the first billing cycle, including notification that only one practitioner may bill APCM per month. Conduct initiating visits for new patients or those not seen within 3 years.

Step 4: Deliver the 13 Service Elements

Operationalize all 13 elements across your clinical workflow. Not every element is delivered every month, but all must be available. Focus on comprehensive care plans, medication management, care transitions, and ongoing patient communication.

Step 5: Layer with RPM and BHI Add-Ons

For patients with conditions requiring physiologic monitoring, add RPM. For patients with comorbid behavioral health conditions, add G0568/G0569/G0570. Each additional program increases per-patient revenue while improving clinical outcomes.

Step 6: Partner with a Managed Care Provider

Most primary care practices lack the operational capacity to deliver all 13 APCM elements, manage RPM devices, and coordinate BHI services simultaneously. Nsight Health's W2 clinical team handles all care coordination, documentation, and billing across all six CMS programs. Schedule a demo to see how we can operationalize APCM for your practice.

FQHC, RHC, and CAH Billing for APCM

FQHCs and RHCs can bill for APCM using the same HCPCS codes (G0556, G0557, G0558) at the national non-facility PFS payment rates. The BHI add-on codes (G0568, G0569, G0570) are also available. FQHCs and RHCs may bill APCM instead of CCM where it simplifies their workflows, but cannot bill both for the same patient in the same month.

Critical Access Hospitals (CAHs) can bill for APCM services by assigning the patient to an outpatient primary care billing practitioner. All standard APCM requirements, including the 13 service elements, initiating visit, and patient consent, apply regardless of facility type.

Compliance Considerations

APCM participation requires meeting CMS value-based care reporting thresholds. Practices billing APCM must report performance on the Value in Primary Care MIPS Value Pathway (MVP) beginning in 2026 for the 2025 performance year. Practices must also participate in one of the following: a Medicare Shared Savings Program ACO, a REACH ACO, the Making Care Primary model, or the Primary Care First model.

Nsight Health's compliance infrastructure ensures all APCM billing meets CMS standards, including automated program exclusion checks, consent tracking, and service element documentation. Schedule a demo to learn how our compliance-first approach protects your practice.

Frequently Asked Questions

Q: Can I bill APCM and CCM for the same patient in the same month?

A: No. APCM and CCM are mutually exclusive. You must choose one program per patient per calendar month. You can alternate between programs in different months if clinically appropriate.

Q: Can I bill APCM and RPM for the same patient in the same month?

A: Yes. APCM and RPM address different clinical dimensions and have separate documentation requirements. Both can be billed for the same patient in the same month when all requirements for each program are independently met.

Q: Do I need to track minutes for APCM?

A: No. APCM is activity-based, not time-based. You must make 13 service elements available to enrolled patients, but there is no minimum time threshold to meet each month.

Q: What is the difference between G0557 and G0558?

A: Both codes are for patients with two or more chronic conditions. G0558 is specifically for patients who also hold Qualified Medicare Beneficiary (QMB) status. QMB patients have no copay, and G0558 reimburses at approximately $117 vs. $54 per month.

Q: Can specialists bill for APCM?

A: No. APCM is restricted to primary care providers who serve as the continuing focal point for all of a patient's healthcare needs.

Q: When were the BHI add-on codes (G0568, G0569, G0570) introduced?

A: These codes were finalized in the CY 2026 Physician Fee Schedule Final Rule and became effective January 1, 2026.

Q: How does Nsight Health support APCM implementation?

A: Nsight Health provides the clinical staff, documentation infrastructure, compliance oversight, and billing support to operationalize APCM alongside RPM, BHI, and all other CMS care management programs. Our W2 clinical team handles all 13 service elements, patient outreach, and claims-ready documentation. Schedule a demo to see how we manage APCM for 130,000+ patients across 1,700+ provider teams.

Works Cited

Centers for Medicare and Medicaid Services. "Calendar Year (CY) 2026 Medicare Physician Fee Schedule Final Rule (CMS-1832-F)." CMS.gov, 31 Oct. 2025, www.cms.gov/newsroom/fact-sheets/calendar-year-cy-2026-medicare-physician-fee-schedule-final-rule-cms-1832-f.

Centers for Medicare and Medicaid Services. "Advanced Primary Care Management Services." CMS.gov, 2026, www.cms.gov/medicare/payment/fee-schedules/physician-fee-schedule/advanced-primary-care-management-services.

Centers for Medicare and Medicaid Services. "Physician Fee Schedule Look-Up Tool." CMS.gov, 2026, www.cms.gov/medicare/physician-fee-schedule/search.

American Academy of Family Physicians. "Coding for Advanced Primary Care Management." AAFP.org, 2026, www.aafp.org/family-physician/practice-and-career/getting-paid/coding/advanced-primary-care-management.html.

Rural Health Information Hub. "Advanced Primary Care Management." RuralHealthInfo.org, 20 Feb. 2026, www.ruralhealthinfo.org/care-management/advanced-primary-care-management.


This article is for educational and informational purposes only and does not constitute legal, billing, clinical, or medical advice. HCPCS codes, reimbursement rates, and regulatory requirements referenced herein are based on publicly available CMS guidance current as of early 2026 and are subject to annual updates, geographic adjustments, and payer-specific variation. Nothing in this article should be construed as a guarantee of reimbursement or a recommendation for specific billing practices. CPT is a registered trademark of the American Medical Association. Consult a qualified billing compliance specialist, healthcare attorney, or your Medicare Administrative Contractor for program-specific guidance applicable to your practice.

Nsight Health delivers clinically managed remote care, including RPM, CCM, PCM, BHI, CoCM, and RTM, with 24/7 W2 clinician support for 130,000+ patients across 1,700+ provider teams. Schedule a demo to learn how we can help your practice capture the full value of APCM in 2026.

Advanced Principal Care Management (APCM)
Fully managed remote care

See what a program would look like for your patients

A 30-minute walkthrough with our team: which programs fit your panel, what the clinical workflow looks like and what your practice would need to do. Nothing to buy up front.

Michael Ciullo

Founder, Chief Executive Officer

Michael Ciullo is a self-made serial entrepreneur who has built numerous businesses within healthcare technology and healthcare services. With no formal education and from humble beginnings, Michael started his career in B2B SaaS sales and after four years branched out on his own to build his first revenue cycle management company.

In 2015, Michael started Nsure Healthcare Services, a healthcare technology firm dedicated to streamlining medical billing departments, which was awarded by the Inc500 as being one of the fastest growing companies in the United States. Having never raised capital, Michael reinvested the earnings from his first two ventures and built Nsight Health which has become the fastest growing remote care company in the United States.

Today, Michael, his companies, and his teams are servicing hundreds of medical practices, thousands of providers, and millions of patients across the country with the help of his incredibly talented leadership teams and trusted advisors.

Michael Ciullo

Amber Sanchez

Chief Operating Officer

Amber Sanchez is a dynamic and seasoned product and operations executive with over a decade of experience in the SaaS industry. Currently serving as the Chief Operating Officer, Amber is recognized for her ability to align product innovation with business growth, delivering exceptional value to customers and stakeholders. Her leadership is marked by a strategic focus on building high-performance teams, fostering a culture of empowerment, and ensuring that every product meets the evolving needs of its users.

Amber’s career journey includes pivotal roles such as Chief of Staff, SVP of Operations and VP of Product Strategy, where she played a key role in driving operational excellence and launching innovative products that significantly enhanced customer satisfaction and retention. Her deep understanding of both the technical and human elements of product development allows her to seamlessly bridge the gap between technology and user experience.

A Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO), Amber brings a structured yet flexible approach to product management. She is passionate about leveraging agile methodologies to ensure rapid, iterative product delivery that exceeds customer expectations. Her commitment to continuous improvement and user-centric design has earned her widespread recognition, including being named one of the “Top 25 Most Influential Young Professionals” by Gen XYZ in 2019, and one of the “Top 3 Emerging Leaders of the Year” at the APEX Awards in 2018.

Amber Sanchez

Mark Reynolds

Chief Financial Officer

Mark Reynolds is an accomplished financial leader with a decade-long track record in steering strategic decisions through meticulous forecasting and data-driven insights. Mark is renowned for crafting innovative financial strategies that optimize profitability and shareholder value, he has excelled in high-growth businesses by streamlining processes and fostering cross-functional collaboration. Mark’s expertise in financial acumen, risk management, and compliance ensures sustained financial health and regulatory adherence.

Mark’s forte lies in driving excellence across financial planning, analysis, reporting, and audit functions, facilitating informed decision-making and enhancing organizational performance. Proficient in global market navigation, cost reduction initiatives, and instilling a culture of financial discipline, he has successfully achieved corporate objectives. Mark’s technical prowess spans Deloitte audit methodology, IFRS, GAAP, SOX, International Audit Standards, and advanced Excel skills.

Mark holds a Chartered Accountant (South Africa) designation and pursued Bachelor of Commerce degree specializing in Accounting, Tax, Finance, Auditing, and related fields from the University of Johannesburg.

Mark’s professional journey includes impactful roles at Deloitte South Africa, Webhelp South Africa as Finance Director, and Webhelp North America as Senior Vice President of Finance.

Mark Reynolds

Mark Brennan

Chief Information Security Officer

Mark Brennan is a technology and security executive with extensive experience leading cybersecurity, compliance, secure AI, infrastructure, platform engineering, data engineering, and application development initiatives across healthcare and SaaS environments. Throughout his career, he has built and led high-performing security and engineering organizations responsible for information security, governance, risk management, cloud operations, DevOps, enterprise platforms, identity and access management, and large-scale technology modernization initiatives driving transformation within complex and highly regulated businesses. His work has focused on strengthening security posture, improving operational resilience, enabling scalable software delivery, and aligning technology and security strategy with broader business objectives to enable organizations to innovate and scale securely in rapidly evolving markets.

 

Over the years, Mark has led initiatives involving SOC 2, HIPAA, HITRUST, Sarbanes-Oxley (SOX) IT controls, NERC Critical Infrastructure Protection (NERC CIP) regulated systems, and NIST-informed security practices. He has a particular focus on secure AI adoption, AI governance, and securing modern AI-enabled software development and cloud environments within regulated industries. Known for bridging the gap between engineering, security, operations, and executive leadership, Mark is passionate about building practical, forward-looking programs that strengthen trust, accelerate innovation, and create long-term organizational impact. Mark holds a Bachelor of Science in Computer Systems Engineering from University of Massachusetts Amherst.

As Chief Information Security Officer at Ciullo Inc., Mark leads the organization’s information security, governance, risk, compliance, and secure AI strategy with a focus on protecting sensitive data, supporting innovation at scale, and building resilient systems that enable long-term organizational growth.

Mark Brennan - Chief Information Security Officer at Nsight Health

Michael Evans

Executive Vice President, Patient Experience

Michael Evans is a dynamic and results-driven call center transformation leader with over two decades of experience in elevating operational performance through strategic process optimization, cutting-edge technology, and data-driven insights. Renowned for his ability to manage and scale global operations, Michael excels at enhancing both customer and agent experiences by challenging conventional practices, streamlining workflows, and consistently achieving significant improvements in customer satisfaction, operational efficiency, and cost reduction.

As an expert in business intelligence, Michael integrates workforce management, performance analytics, and strategic planning to drive transformative change. His passion for continuous improvement and innovation has been the driving force behind the creation of highly efficient, multi-channel contact center operations, including inbound and outbound voice as well as omni-channel environments. Michael’s leadership is marked by a relentless focus on measurable outcomes, making him an invaluable asset in delivering exceptional results that directly impact the bottom line.

Mike Evans

Stacey Ramos

Senior Vice President, Human Resources

Stacey has over 20 years of experience in HR leadership roles across various industries, with a proven track record of elevating the role of HR as a strategic partner and a catalyst for organizational growth and
transformation. Stacey’s core competencies include operations and business management, talent and performance management, organizational development, and culture and employee engagement. She has a supportive and collaborative management style, with strong business acumen and analytical skills.


Stacey’s focused on creating and executing innovative HR solutions that align with Nsight’s core strategies and processes, and drive results at all levels. She is passionate about finding and developing talent, fostering a diverse and inclusive culture, and enabling a high-performance and agile environment. Her mission is to empower our employees and enhance our performance and reputation as a trusted and respected partner for our clients.

Stacey Ramos

Joshua Higgins, RN

Vice President, Clinical Operations

Josh Higgins has joined the Nsight team as a highly skilled and innovative Clinical Operations leader, bringing over a decade of Nursing Leadership experience. He stepped into the Digital Healthcare arena in 2021, where he took charge of Clinical Operations for Optum Virtual Care. In this role, Josh spearheaded the development of the virtual care team, establishing key processes and protocols. He also worked closely with the product team as a clinical advisor to ensure seamless integration of clinical practices and technology. Under his leadership, Optum Virtual Care rapidly expanded to serve over 500,000 patients annually across all 50 states and Washington D.C.

During his time at Optum, Josh co-developed the Virtual Practice Health and Safety tool, which became a standard across all Optum Care Virtual business lines. His commitment to patient safety and quality care earned him the prestigious Sages of Clinical Services award in 2022, a recognition awarded to the top clinicians among over 57,000 licensed professionals at United Health Group. Additionally, he served as a panelist for Optum Health Education’s Digital Health series, focusing on how integrating multidisciplinary care teams can enhance patient and provider experiences and improve outcomes. Most recently, he has taken on a consulting role for Optum’s Virtual Medical Weight Loss Program, which transitioned into a permanent position leading a multidisciplinary clinical team.

Before his time at Optum Virtual Care, Josh was an Area Manager of Clinical Operations at MedExpress Urgent Care, overseeing multiple facilities on the East Coast and in Texas. During the peak of the COVID pandemic in 2020, he played a crucial role in establishing and managing some of the first outdoor testing sites in New Jersey, actively engaging in patient care through specimen collection and testing.

Josh’s unwavering dedication to quality care and enhancing the patient experience perfectly aligns with Nsight’s mission to innovate remote care solutions, helping patients live longer, healthier lives.

Joshua Higgins, RN

Taresa Bernard

Vice President, Operations

Taresa Bernard is a seasoned operations leader with over 15 years of experience driving cross-functional efficiency and execution in fast-paced, high-growth industries. As Vice President of Operations at Nsight, Taresa leads strategic initiatives that improve outcomes for patients, providers, and internal teams alike.

Throughout her career, Taresa has consistently delivered measurable improvements in utilization, customer satisfaction, and operational scalability. She is known for her structured approach to project execution, her ability to build and empower high-performing teams, and her strong cross-departmental collaboration. Her expertise spans agile methodologies, KPI frameworks, change management, and operational strategy.

Taresa holds a Bachelor of Science in Psychology from Colorado State University and is a certified Professional Scrum Master (PSM I). She is passionate about streamlining complex workflows to better serve both patients and care teams, and she brings a thoughtful, people-first mindset to everything she builds.

Taresa Bernard

John Eagle

Vice President, Revenue Cycle Management

John Eagle is a revenue cycle executive who has spent his career at the intersection of operations and technology, translating complex billing workflows into scalable automation systems and building the infrastructure that turns underperforming revenue cycles into high-functioning ones.

Currently serving as Vice President of Revenue Cycle Management, John is recognized for his ability to bridge the gap between billing operations and the technology teams that build the systems behind them. His leadership is marked by a hands-on approach to automation and a deep commitment to building revenue cycle operations that deliver consistent, measurable results for the providers they serve.

John’s career spans revenue cycle leadership across Medicaid, Medicare, Medicare Advantage, Veterans Affairs, and managed care environments, with additional depth in ACO value-based care. His experience across these programs has given him a comprehensive understanding of the payer landscape and the operational complexity that comes with it.

A proud Baylor Bear, John holds four HFMA certifications: Certified Healthcare Financial Professional (CHFP), Certified Specialist in Business Intelligence (CSBI), Operational Excellence, and Business of Health Care. He is passionate about leveraging technology to elevate what revenue cycle teams can accomplish, building operations where automation handles the routine so people can focus on the work that truly requires human judgment.

John Eagle - Nsight Health Revenue Cycle Management

Marc Miranda

Vice President, Business Development

Marc Miranda partners with healthcare organizations to design and implement care programs that deliver measurable outcomes — reducing unnecessary utilization, improving chronic disease management, and shifting providers toward reimbursement models built on value rather than volume.

Before moving into partnership development, Marc worked inside the provider ecosystem across FQHCs, outpatient physician groups, and health IT — giving him firsthand fluency in the clinical, financial, and compliance pressures that determine whether a care program succeeds or stalls.

At Nsight Health, he works alongside physician groups, health systems, aligned healthcare vendors and care teams to build RPM and CCM programs that are operationally sustainable and financially aligned with how modern healthcare is being rewarded.

Marc holds a BA in Communications from the University at Albany, an MBA from Western Governors University, and a Certified Healthcare Financial Professional (CHFP) designation from HFMA.

Marc Miranda Vice President of Business Development at Nsight Health

Carrie Metcalf

Vice President, Finance

Carrie Metcalf is a senior finance executive with over 18 years of experience in accounting and financial operations, known for building scalable finance functions and driving strategic growth in complex, high-growth environments. Before joining Ciullo Inc., she founded an outsourced accounting services firm where she partnered with organizations to deliver financial clarity, operational efficiency, and data-driven decision support.

Now in her fourth year with the organization, Carrie leads all customer-facing finance functions across the Ciullo family of companies, including Nsight Health and Nsure — organizations delivering innovative healthcare technology and revenue intelligence solutions that improve patient outcomes, optimize revenue capture, and streamline the end-to-end financial and clinical lifecycle.

In this role, she develops high-performing finance teams and drives accountability against key departmental KPIs spanning revenue performance, cash flow optimization, and operational efficiency. Carrie positions finance not only as a strategic business partner, but as a critical touchpoint in the customer experience — aligning financial processes with client needs to enhance transparency, responsiveness, and trust throughout the customer journey.

Carrie oversees financial strategy, client financial operations, and cross-functional alignment, playing a central role in scaling processes, improving performance, and supporting sustainable growth across the organization. She is recognized for her ability to translate complex financial data into clear, actionable insights that drive measurable results.

Carrie holds a Master of Accounting and Financial Management and brings a unique combination of technical expertise, entrepreneurial leadership, and a client-first mindset.

Carrie Metcalf, Vice President, Finance at Nsight Health

Isabella Barbera, CPA

Financial Controller

Isabella Barbera, CPA is a seasoned financial executive with over 25 years of experience spanning public accounting, corporate finance, and operational leadership, known for building high-performing finance teams, strengthening internal controls, and driving measurable efficiency across complex and evolving organizations. Before joining NSight Health, she built a distinguished career across both public and private sectors — serving as a Partner at regional CPA firms, founding her own accounting and advisory practice, and stepping into controller and CFO roles across industries including manufacturing, technology, healthcare, and real estate.

Now in her second year with the organization, Isabella serves as Group Financial Controller within the Ciullo family of companies, including Nsight Health and Nsure — organizations delivering innovative healthcare technology and revenue intelligence solutions that improve patient outcomes, optimize revenue capture, and streamline the end-to-end financial and clinical lifecycle.

In this role, Isabella brings a hands-on, ownership-driven approach to financial operations — implementing scalable processes, enhancing internal controls, and delivering the financial clarity that leadership needs to make confident, data-driven decisions. Her background in both public accounting and corporate finance gives her a uniquely broad perspective, allowing her to align technical rigor with strategic business objectives.

Isabella holds a Master of Taxation and a Bachelor of Science in Accounting from Florida Atlantic University, and has held her Certified Public Accountant license since 2003. She brings a rare combination of technical depth, entrepreneurial experience, and an unwavering commitment to operational excellence.

Isabella Barbera, CPA Financial Controller at Nsight Health

Martin Sances

General Counsel

Martin Sances is an experienced business attorney with an almost 30-year career primarily as an in-house attorney and general counsel to public and privately held companies. His past clients include companies in the fields of healthcare and technology, finance and capital management, solar and renewable energy, autonomous vehicles and transportation, insurance, educational and leadership training, temporary staffing and technology services, roofing and construction and facilities services. He is extremely skilled in contract drafting, raising capital, M&A, corporate formation and governance, negotiation, litigation management and arbitration.

Martin Sances

Ronald Geraty, MD

Advisor

Dr. Ronald Geraty is an entrepreneur with expertise in technology-enabled healthcare services. He is known for founding, developing, and transforming multiple healthcare companies over his professional career.  Importantly, his companies have helped to change the delivery of care to meet the Triple Aim of the Institute of Medicine.  Currently, he serves on the board of Ideal Option, a Varsity Healthcare Partners Company that does Medication Assisted Treatment across the Pacific Northwest.  Additionally (and outside of Varsity), he is Chairman of the Board and an advisor at Aduro (Redmond, WA), Chairman at Podimetrics (Somerville, MA) and an advisor to JumpStartMD, a Bay Area health and weight management company.  Most recently, he has joined the Advisory Board of nSight Health, a remote patient monitoring company.  

Dr. Geraty began his career as a physician with a specialty in child and adolescent psychiatry in private practice and academia (Harvard Medical School). Subsequently, serving in roles including positions of CEO, Board Member, and Executive Chairman, he led companies in psychiatry (Monarch Health sold to Lutheran General Healthcare and Assured Health which was eventually transformed into Merit Behavioral Care sold to Magellan); radiology (American Imaging Management now owned by Anthem); cardiology and other chronic diseases (Alere Medical sold to Inverness Medical which renamed itself Alere and is now owned by Optum); diabetes (Sanare), and dermatology (DermOne) and more recently, AxisPoint Health, a population health company focused on the Medicaid market. Dr. Geraty is best known for growing Alere from $1.2 million of revenue in 2001 to over $500 million in revenue in 2009 while becoming a market leader in remote patient monitoring and population health management. Dr. Geraty led Alere through a series of owners from venture capital (including IVP, Flagship Ventures, Cutlass Capital and Nevada Ventures) to private equity (TA Associates) and then to the public market (ALR on NYSE).

In his ventures, Dr. Geraty has utilized market-leading technology to support traditional services infrastructure and customer/patient-centered approaches to differentiate the quality of the service delivery. Within companies, Dr. Geraty builds cultures of health and employee/client satisfaction through diligence and innovation integrated with a spirit of fun, creating successful work environments. 

In his personal life, Geraty enjoys family, friends, healthful food, and exercise. He believes that hard work and a positive attitude help create lucky opportunities.

 
Ronald Geraty, MD

Ricky Caplin

Advisor

Ricky Caplin is globally recognized as a leading entrepreneur who has launched and led multiple organizations that have created thousands of jobs, including The HCI Group – one of the largest global healthcare IT consulting firms. Following a March 2017 merger between The HCI Group and Tech Mahindra, Caplin became one of the top global executives at Tech Mahindra, a global technology company with 117,000+ employees. Under his leadership, the combined companies are thriving through their continued support of adopting digital technologies in the healthcare space.

Currently, Ricky serves as Founder and Chairman of Caplin Ventures, a first-generation family office headquartered in Jacksonville, FL. Guided by faith and mission-driven principles, Caplin Ventures seeks to improve communities and support partners through meaningful service. The Caplin Ventures portfolio encompasses 8 operating companies, multiple international, mission-oriented initiatives, and several healthcare and technology investments. Most notably, The Aurora Forge, a healthcare-technology-focused venture fund, and JaxUSL, a soccer club home to men’s and women’s USL pro teams.

Ricky received the 2015 Ernst and Young Florida Entrepreneur of the Year Award, Jacksonville Business Journal’s Ultimate CEO Award, and recognition throughout the nation for his civic service. He was named a 2016 “Rising Stars of the Profession—Excellence in Healthcare” winner by Consulting Magazine, a Top 75 Leader in Healthcare by Advantage Magazine, a four-time University of Florida Gator100 award winner, and was selected to participate in the KPMG Quantum Shift program – an elite group of America’s most promising entrepreneurs. He believes strongly in investing in companies that promote social good and commits to giving a portion of his earnings to better the world.

Caplin, a former Certified Public Accountant, graduated with bachelor’s and master’s degrees in accounting from the University of Florida. Caplin completed executive education at Harvard Business School and the University of Michigan’s Ross School of Business. He lives in Jacksonville, Florida with his wife and three children.

Ricky Caplin

Clark Golestani

Advisor

Clark Golestani, a seasoned professional with over 30 years of experience in health, life sciences, and technology, is actively involved as an investor, advisor, and board member in various sectors, including healthcare, life sciences, and technology. He currently holds key positions as the managing director of C Sensei Group, LLC, a senior advisor to New Mountain Capital, and an investment advisor to K2 Access Fund and The CXO Fund. Golestani offers valuable advice to companies, private equity, and venture funds, spanning a wide range of healthcare, life sciences, and horizontal technology areas, focusing on company strategies, data, digital, technology, and transformation.

Additionally, Mr. Golestani serves as an independent director on the boards of several notable companies, including eMids, Emmes, Molecula, ToposWare, and Zapata Computing. Prior to his current roles, he retired from Merck in 2018, where he held the position of President, Emerging Businesses and Global CIO. In this capacity, he was responsible for Merck’s digital health services and solutions companies, as well as the global Information Technology organization, covering all lines of business, including Human Health and Animal Health BioPharma.

Prior to joining Merck, Mr. Golestani was responsible for establishing and managing strategic client relationships from business development through consulting services engagement delivery as a principal with Oracle (oracle.com). Previously, Mr. Golestani served as chairman of the board for Sparta Systems (spartasystems.com) acquired by Honeywell International Inc.; on the Board of Directors for CIOX Health (cioxhealth.com) merged with Datavant, Liaison Technologies (liaison.com) acquired by Open Text Corporation, NPower (npower.org), Seal Software (seal-software.com) acquired by Docusign, TruU, Inc. (truu.io); and UMUC/Ventures (umucventures.org). He also served as a special advisor to the Dean at the University of Texas at Austin, Dell Medical School (dellmed.utexas.edu). He has a degree in Management Science from the Massachusetts Institute of Technology Sloan School of Management, and is a cofounder of Cross Road Technologies, Inc., in Cambridge, Massachusetts.

Clark Golestani

Neil de Crescenzo

Advisor

Neil de Crescenzo has been working with technology teams and government, non-profit and commercial customers worldwide to improve healthcare for three decades. He left United Health Group/Optum in October 2023 after serving as CEO of Optum Insight, a $19B (revenues) business unit of UHG which creates stronger connections across payers, providers and consumers through software-enabled services and analytics to make clinical, administrative and financial processes simpler and more efficient. Mr. de Crescenzo joined UHG/Optum through the company’s acquisition of Change Healthcare in 2022, a leading healthcare software and technology-enabled services company where he was President and CEO for nine years. During his tenure, the company more than tripled in size, completed its IPO, and was acquired by UHG/Optum for double its IPO valuation.

Prior to Change Healthcare, Mr. de Crescenzo was SVP/GM of Oracle Corporation’s Health Sciences global business unit, serving healthcare and life sciences companies worldwide, for nearly a decade, and previously led IBM Corporation’s business services for healthcare customers worldwide, also for nearly a decade. Earlier in his career, he worked in leadership roles at health systems and a major health plan.

Mr. de Crescenzo has also held leadership roles in technology and healthcare industry associations over many years, including serving as Chairman of the Healthcare Leadership Council in Washington. D.C., a member of the Board of Directors of the Nashville Health Care Council and as a Trustee of the Committee for Economic Development of the Conference Board. He is currently a Visiting Fellow at the Duke-Margolis Institute For Health Policy.

Neil de Crescenzo

Daniel Hamburger

Advisor

Daniel Hamburger has run 3 SAAS and 2 tech-enabled services business, across both public and private-equity ownership. He serves on several Boards, including Clearlake-backed FinThrive, Warburg-backed Qualifacts, TA Associates-backed Solarity and Alpine-backed Riverside Insights and Wilson Language Training.

He retired as CEO of Provation, a clinical software platform provider backed by Clearlake Capital Group. Hamburger previously served as CEO of Renaissance, a leading preK-12 curriculum, assessment, and analytics company, until its acquisition by Francisco Partners in 2018. From 2006-2016 he served as President and CEO of Adtalem Global Education (formerly DeVry Education Group), a global provider of educational services. 

Prior, Hamburger served as Chairman and CEO of Indeliq, a SaaS-based education software company backed by Accenture Technology Ventures, and President of WW Grainger Internet Commerce. He started his career in consulting at Accenture and then at Bain & Co. Hamburger earned an MBA from Harvard Business School and his bachelor’s and master’s degrees in Industrial Engineering from the University of Michigan.

Daniel Hamburger - Nsight Health Advisor

Peter Taunton​

Advisor

Peter Taunton founded Lift Brands, one of the largest wellness brands in the world with over 6,000 franchises or licenses spanning across 3 brands in 28 countries. 

Peter is currently the CEO and co-founder of Nautical Bowls, an Acai bowl franchise concept with over 150 awarded territories in just 18 months. This is Peter’s 4th franchise brand. In 2010 Peter was the Ernst and Young Entrepreneur of the Year, and is currently a Forbes Master Class instructor at the Forbes School of Business. 

His business accomplishments have been well-recognized by the business community. He and his companies have been featured in many business and industry publications such as Forbes, Entrepreneur 500, Inc 5000, Top Global and Franchise 500. 

Peter Taunton

Stuart Reid

Vice President, Marketing

Stuart Reid is a results-driven marketing leader with a proven track record of scaling remote care startups into global brands. Over nearly two decades, Stuart has steered strategic go-to-market decisions through precise, data-driven insight, building gritty, common-sense campaigns and commercial engines that translate directly into revenue growth. His approach blends strategic judgment and operational rigor, optimizing AI-driven tools to sharpen execution and scale business to move faster and work smarter in the ever-changing healthcare industry.

Recognizing healthcare’s shift toward proactive value-based care, Stuart saw a gap in the care delivery model and built his career in healthcare technology to close it. As Chief Marketing Officer at Accuhealth Technologies, he grew the business to more than $50 million in annual revenue in just four years. During the same period, he built the sales and marketing infrastructure behind TelliHealth’s hardware manufacturing and distribution business. Both companies were acquired by a private equity firm in 2024 as part of a $200 million transaction.

Stuart joined the Nsight Health leadership team to lead marketing and GTM strategy. In this role, he owns the company’s brand positioning, demand generation, and the sales enablement that turns strategy into pipeline, bringing meticulous attention to detail without losing sight of the bigger strategic picture. Stuart has been featured multiple times on lists of the 500 fastest-growing companies in North America and holds an Honors Bachelor of Arts degree. Stuart is proud to be part of Nsight’s talented leadership team, helping thousands of providers and millions of patients nationwide access better, more connected care.

Stuart Reid, Vice President, Marketing